New: Segment Your Performance Data to Identify Opportunities Quickly

Navigating to the Reports workspace to get the data you need can sometimes be a hassle. Segmentation makes it easier by giving you the performance insights you need right where you need them.  Without leaving your Campaigns page, you can split your campaign, ad groups, ads, keywords, and ad extensions into rows based on:

  • Time (Day, Week, Month, Quarter, Year, or Day of the week)
  • Network
  • Device
  • Top vs. Other

How Segmentation Works

To begin segmenting your performance data, click Segment in the toolbar above your table, and the segment you’re interested in.  For example, select Device Type to see which devices your audience is using when they see your ad. 

For details, please visit this Help page.

Downloading Your Data

Want to share your findings with your clients or colleagues? Simply download the data directly from the table into a .csv or Excel report. Click Download from the toolbar, your format preference, what you want to segment your data by, and you’re good to go. The downloaded file will also reflect whatever columns and filters you’ve applied to your grid.

Bing Ads new segmentation inline download function

Bing Ads new segmentation inline download function

For details, please visit this Help page.

Why Use Segmentation?

  • Segmenting your data can offer powerful insight into how your campaigns are performing, and what’s working (or isn’t).  For example, here are some ways you may want to segment your performance data and why:
  • Segment by Time to identify when your ad gets the most engagement.  Based on what you find, you may want to adjustment your ad schedule targeting accordingly. 
  • Segment by Device to identify whether mobile, PC, or tablet are more or less significant to your campaign’s success.  Use this insight to help focus your web design efforts, and also adjust your device targeting.  
  • Segment by Top vs. Other, which will show you how the performance of your mainline and sidebar ads compare. Knowing this can help you refine your keyword bids to optimize ad performance, increase ROI, and improve your ad rank.

Questions? Comments?

Feel free to ping us on Twitter, visit us to ask questions at the Bing Ads Answers forum, submit and vote on your top-priority features at the Bing Ads Feature Suggestion forum, or send us your feedback directly at BingAds-feedback@microsoft.com.

Have a great day,

Claire Lee

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Dominate the Offense with Mainline Bids

In search advertising, having your ads in a top position is critical to success. If your ads are stuck on the sidelines, there are changes you can make to move them into better positions and get higher click-through rates. Our internal study shows that 90% of the clicks come from mainline ads. If you’re wondering how much of a bid increase you need for your ads to score more clicks, Bing Ads’ Opportunities page is here to help you achieve more with confidence.

How much should you bid to move the needle?

When you visit the Opportunities page (or click on the inline opportunities in the Campaign grid), you’ll see first page, mainline and best position bid recommendations specific to your campaigns. With a few clicks, you can view the suggestions and their impacts and update your bids.

Let’s take a look at how bidding on these positions will help you drive better performance and build smarter connections.

For a mere 5% bid adjustment, you can make an noticeable impact

Want to make a big impact with small bid adjustments? Look for opportunities to move your ads to the first page or mainline by increasing your bids by small amounts.

If your ads aren’t serving on the first page, first page opportunities can help you get better placement and more clicks. We found that advertisers can expect a 5.5% increase in click volume on average when they increase their bids by 5% to serve on the first page. 1 The expected click increase varies by industry, with Financial Services & Insurance on the low end with an expected 3.6% increase and with Retail on the high end with an expected 7.1% increase. Want to know what the expected click increase is for your industry for increasing your bids 5% to move your ads to the first page? Check out the chart below.

If your ads are showing on the first page sidebar, you’ll position your ads for more clicks by moving them to the mainline. If an advertiser increases their bids by 5% to serve on the mainline, we found an expected click increase of 5% to 8%, depending on the industry. While the average click increase is 6.7%, Retail shows an expected click increase of 8.5%. The chart below presents the expected click increases by industry for increasing your bids by 5% to show in the mainline.

Want even more clicks? Move your ads to the mainline 

Here is why. As mentioned, we found that 90% of clicks occur in the mainline and that mainline ads have a click-through rate (CTR) that’s 13 times higher than sidebar ads. If you have the budget, then you’ll maximize your click volume by serving your ads on the mainline.

The click volume and CTR of mainline ads vary by industry. We found that 96% of Travel clicks and 95% of Financial Services & Insurance clicks occur in the mainline, whereas the Mainline grabbed 88% of Retail clicks. What’s more mainline Travel ads have a CTR that’s 25 times higher than sidebar ads, showing how valuable the mainline positions are to Travel advertisers.

See our mainline bidding presentation below to get a breakdown of click volume and CTR by industry for Automotive, Career & Education, CPG, Financial Services & Insurance, Retail, Tech & Telco, and Travel advertisers.

Other considerations to help your ads be more visible

In addition to opportunities to increase keyword bids to move your ads to a better position, the Opportunities page can also help you:

  •        Lower your bids
  •        Add new keywords
  •        Add broad match versions
  •        Increase campaign budgets

We encourage you to check the Opportunities page often. There might be times when you don’t have any opportunities listed, but on your next visit you will have several. We are constantly analyzing your account performance and marketplace dynamics in order to identify new opportunities for you.

To learn more about Bing Ads Opportunities, visit the Help Center.

Connect with us

As always, Bing Ads cares about your ROI, instead of blindly asking you to spend more. We’re working hard to develop technologies to help you make the best use of your budget. Stay tuned.

We welcome your thoughts and feedback, please let us know what you think by pinging us on Twitter or by sharing your thoughts in our Feature Suggestion Forum.

Note: Your opportunities and performance estimation of those opportunities is refreshed based on your latest account performance. We will also be offering new types of opportunities in the future.

 



[1] Bing Ads Internal Analysis, Jan 2016, US only, All Devices. Industry categorization: based on internal Bing Ads account categorization.

 
 
 
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Ad Quality Year in Review 2015

Online advertising plays a big role in keeping many online services low cost or free of charge. This is a win for both users and website owners, however, it can also attract questionable actors, who are constantly looking for ways to push their low quality or even dangerous content to unsuspecting users, convincing them to take action they may not have intended. In really malicious cases, bad ads may cause users to lose personal information, or infect their devices. Protection is needed to ensure bad ads are weeded out and remaining ads are safe, useful and relevant.

At Bing Ads, we take the safety and security of our search users very seriously. We start with an extensive team of domain experts who are up-to-date with latest attack patterns, as well as an operations team that is constantly refining policy enforcement to keep the ecosystem clean from new threats and compliant with laws in 40+ countries and multiple languages. In addition, we incorporate escalations from users and advertisers into policy enforcement improvements. Coupled with an extensive backend infrastructure, we work 24/7 to ensure ads that are shown are policy compliant and safe for our users. Each and every ad entering the system is scanned using automation powered by machine learning and then manually reviewed when necessary to ensure correct policy decisions.

Ad Quality Ecosystem

Attack Patterns

In 2015, we rejected hundreds of millions of ads, and identified thousands of sites pushed by bad actors for being in direct violation of our policies. Bad actors often engage in misleading behaviors with the intent to mislead and potentially damage our users. Some of the models we detected include:

  • Unrealistic weight loss claims and dieting schemes
  • Quick money making schemes and work from home jobs
  • Questionable deals on luxury items like designer purses

We initiated stricter checks on advertising that offers toll free numbers to fix computer problems – many users searching for computer solutions are not tech savvy which makes them extra susceptible to misleading and dangerous ads. There have even been times our machine learning algorithms have flagged accounts that look innocent at first glance – e.g. a dealer specializing in kids’ furniture – but on close examination we find malicious intent. The backend machinery runs 24/7 and uses hundreds of attributes to look for patterns which help spot suspicious ads among billions of genuine ones.

In addition, we’ve improved our handling of dead links which helps both our users and advertisers. In some cases, advertisers may violate our policies unintentionally, and we’ve improved messaging on steps they need to take to bring individual ads back into compliance.

Looking Back

Below is a summary of our enforcement actions in 2015.

Ad Quality Lookback

Safety First

Digital domain moves at the speed of thought. As we fight current threats, new and more sophisticated ones continue to emerge. We are continuously updating our policies, threat models, and Machine Learning based detection mechanisms in order to fight bad ads faster and with better accuracy. User experience on Bing is critical for our platform, and we are determined to ensure search ads on Bing are useful and safe.

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Six Moves to Put Your Automotive Campaigns in the Driver’s Seat

With Q1 on the books, it’s the perfect time to look at your numbers and see how you’re fairing in the online marketplace for 2016. Could you do better with your digital spend? Perhaps. Can Bing Ads help you maximize the quality and boost the quantity of car buyers to your site? Yes!

While you’ve been doing what you do best – selling – we on the Bing Ads team have been doing what we do best – monitoring search trends and adding new features (like Image extensions) to our ad platform to help auto manufacturers, dealerships and agencies get more clicks and conversions.

2016 suggests continued growth in the car-buying market. A strong consumer confidence index, low interest rates and a much-needed break in gas prices are all fueling a projected increase in auto sales of $3.4 billion over 2015.[1] How much you grab depends, in part, on how skillfully you spend your online marketing dollars. Luckily, we spent half of last year studying the behavior of online auto shoppers.

Below are six tips to get you on the road to some quick wins. They are designed to help you create, target, implement and measure the most effective ads to lift conversions.

1. Target auto shoppers early in and throughout their journey

We followed 3,000 users on their automotive Consumer Decision Journey (CDJ) and captured the details in Bing Ad’s 2016 Automotive Insights presentation. We found that the average consumer journey lasted 96.3 days, with visits to automotive websites every 4.3 days.[2]

During that time, consumers considered 9.8 makes and 11.4 models on average. When they first start looking for a new vehicle, consumers throw a wide net which narrows as they get closer to purchase. Make sure your makes and models are part of the early consideration set. With 20% of automotive related page views on search engines and with visits to search engines taking place throughout the CDJ, paid search campaigns are a sure fire way to reach car shoppers.

Use Universal Event Tracking (UET) and Remarketing in Paid Search to target shoppers throughout that 3-month journey. Place one UET tag across your website and track what your customers are doing after they click on your ad. When used in conjunction with remarketing lists, you get a second chance with to turn website visitors into customers by showing them tailored ads based on their previous actions.

2. Budget appropriately for your auto campaigns

In looking at search volume over the year, we found fairly steady volume throughout the year with a few spikes over the summer and around the holidays.[3] Make your biggest investment in your year-round, ongoing campaigns, while having some flexibility to adjust to summer travel and winter new model spikes.

To streamline campaign management, set up Automated Rules to schedule and automate your campaign management operations. Use these rules to enable and pause ads, ad groups and campaigns, to adjust keyword and ad group bids, or to change a campaign’s budget automatically based on the criteria you select. You can also use the Notify Me rules to proactively monitor your budgets and performance for a specific timeframe or throughout the year.

3. Focus on your local market

Automotive searchers want to know what dealerships and inventory are available in their local market. Bing Ads found that searches for online marketplaces (such as “cars com” and “craigslist cars”) account for half of automotive related search volume.3 If you’re a dealership, you can take advantage of online marketplace related searches’ high volume and low cost-per-click (CPC) by focusing on keywords for your own dealership and for local pages of popular online marketplaces.

 

To help drive foot traffic into your local dealership, use Call extensions and Location extensions, which can lift click-through rate (CTR) by up to 10% and 20%, respectively. Call extensions, like click-to-call, help customers quickly call and connect to your business. Location extensions, like store locator and click-to-direction, help customers quickly find your business. And don’t forget to layer in location targeting to ensure optimal customer experience and the most relevant leads.

4. Show off your inventory with image extensions

In our CDJ study, we found that 4 in 10 automotive related searches are for images.2 Furthermore, 45% of consumers viewed more than 36.7 car images on a search engine. Leverage this tendency and add more visual appeal to your ad with Image extensions. Adding images of your latest models to your ad can help grab searchers’ attention and increase clicks.

 

5. Grow your business, grow yourself

To make the most of your campaigns, take advantage of more offerings from our platform to connect with more customers and get better return on investment. They’ll help you stand out from the competition.

·    To direct customers to specific pages on your website, check out Sitelink and Enhanced Sitelink extensions. These extra links let you promote specific products, services or sections of your site, and they lead searchers to the information they need to learn more and take action. They can boost CTR by up to 13% over standard text ads.

·    To reach specific demographics, use Demographic targeting. Over the past year, Bing Ads has improved our demographic targeting with increased age and gender coverage to help you improve the chance of your ads showing to the demographic groups you want.

·    To free up some time to sell some cars, let our expert Bing Ads coaches help you plan, create and improve your ads. They can help your set up your account, import your ads from current Google AdWords account, and more. They can also help you get familiar with the tools, events and resources that will help you successfully manage your PPC campaigns. Did we mention this is free? No cost, no commitment. Just an easy way to help you get up and running with Bing Ads.

6. Reach quality Bing Network audience

To make the most of your automotive campaigns, get to know the Bing Network audience. Numbers show that about 22 million searchers used the Bing Network – including 17 million unique searchers not reached on Google – for 87 million automotive related searches, and accounted for 41% of all automotive paid clicks[4]. Compared to Google, the Bing Network audience is more likely to have bought a new vehicle offline in the last 6 months, and to plan to buy a convertible/sports car in the next 6 months.[5] For more insights on our audience, visit our Audience Insights page.

 

Armed with this new knowledge and with Q2 underway, now might be the best time to sign in to Bing Ads and see how your current campaigns are working for your business.

Let Bing Ads help you put your online campaigns into overdrive! Check out more search trends and automotive insights in our infographic below and in our Automotive Insights presentation.

For more seasonal and vertical insights, check out the Bing Ads Insights Portal.

 

 



[1] IBISWorld, IBISWorld Industry Report 33611a: Car & Automobile Manufacturing in the U.S., September 2015;
IBISWorld, IBISWorld Industry Report 33611b: SUV & Light Truck Manufacturing in the U.S., January 2015.

[2] Microsoft internal analytics data. Sample: 3,000 users on an Automotive Consumer Decision Journey, with at least 50 page views on automotive related domains. PC traffic only. Timeframe: 1/1/2015 to 6/30/2015.

[3] Microsoft internal query analytics data. Timeframe: 10/1/2014–09/30/2015.

[4] comScore qSearch (custom), US, June 2015; industry categories based on comScore classifications.

[5] comScore Plan Metrix, US, June 2015, custom measure created using comScore indices and duplication. June data was used to reflect the month prior to the beginning of the automotive season.

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