Traffic quality center

Advertiser resources

Overview
To obtain as many valuable clicks as possible, there are several tools and resources at your disposal. The information on this page will help you learn more about managing your ad campaigns and monitoring ad click traffic for changes in the quality and volume of that traffic.

Monitoring and adjusting campaigns
Advertisers should regularly monitor their campaign performance by using suggested best practices, and make adjustments to fit their business needs. Further, if you suspect invalid click activity in your campaign, contact a Support Representative to open an invalid click investigation.

Articles for advertisers

Best practices for monitoring campaigns for quality

Reports
Bing Ads has several reports to help improve your conversion rates and boost the return on your investment. For example, when you run the Publisher Performance report, you'll see the websites showing your ads (and the type of ad displayed) based on your ad distribution settings.

To learn more visit reports.

Monitor ad click-through and conversion rates
You can use reports to monitor key trends in your ad’s performance. Understanding your average daily, weekly and monthly click volume can help you spot sudden, significant changes in click volume, which might be an indication of invalid clicks.

Some key performance statistics to monitor include:

  • Clicks: The number of times an ad was clicked.
  • Click-through rate: The number of times an ad was clicked, divided by the number of impressions.
  • Conversion rate: The number of conversions, divided by the total number of clicks.

Sudden increases in click volume can be the result of many factors and can often be good for your business. Before you become concerned about an increase in click volume indicating possible fraud, consider if the following might be the cause:

  • Seasonal changes, such as an increase in online shopping during the holidays.
  • Sales, discounts, or promotions that increase visibility and bring extra traffic to your site.
  • Recent news events that stimulate online consumer interest and web traffic.
  • Changes to your ad headings or text, or changes to your website.
  • New links to your website from other sites.

Use conversion tracking
Implementing conversion tracking will allow you to monitor the number of conversions your ads generate.

Although an increase in conversion is typically good news, a sudden change in your conversion rate could also mean an increase in low-quality clicks. To learn more, see About campaign analytics and tracking conversions and Use campaign analytics to track site activity.

Use web-tracking software
Commercial web-tracking software allows you to monitor website traffic. This software can help you analyze traffic behavior on your site as well as highlight potential low-quality clicks.

Contact Bing Ads Support to report suspected low-quality click activity
If you’ve identified low-quality click activity that Bing Ads has not detected, contact Bing Ads Support. A Bing Ads representative will contact you once they received your inquiry. Depending on the outcome of the investigation, your bill might be adjusted.

Adjusting your campaigns
Using reporting, you can understand where high-performing traffic comes from. You can then improve targeting and exclude websites that you don’t want to advertise on.

Here are some ways to adjust where your ads are shown:

Network distribution
  • In some markets, the ad distribution setting of a campaign or ad group defines where you want your ads to display: on the search network or the content network (or both networks).
  • If you use keyword bidding, you can distribute search ads to Bing and Yahoo owned and operated websites, to syndicated search partner sites, or to both. Ad distribution can be set at the campaign or ad group level only. See Understanding where your ads will appear for more information.

Targeting
  • To help prevent your ads from showing in specific locations you can alter the targeting options.
  • In the campaign settings tab you can target cities, metro areas, states/provinces and countries/regions.

Blocking websites
  • To prevent specific websites showing your ads you can use the website exclusions options available in the campaign settings tab.
  • To exclude your ads from an entire domain, enter the URL but leave off the "www" prefix (for example, contoso.com instead of www.contoso.com).

IP address blocking
This feature allows you to exclude ads appearing on specific IP addresses. You can also add a range of addresses using a wildcard character.

Understanding where your ads will appear
The ad distribution setting of a campaign or ad group defines where you want your ads to display: on the search network or the content network (or both). Within the search network, you can choose to have your search ads displayed on Bing and Yahoo owned and operated sites, syndicated search partner sites, or both. For more information see Understanding where your ads appear.