Skip to content

If you are an existing customer looking for help, check out the contact options below. If you are not a current Bing Ads customer and have questions, please contact our sales team.

Call us

800-518-5689

Mon — Fri: 6 a.m. to 6 p.m. PT
Sat: 8 a.m. to 6 p.m. PT

Chat with us

Find quick answers from our SEM support team below:

Bing Ads occasionally runs promotional offers, sometimes called coupons or free credits, for new customers. Although you can't request a promotional offer, you can find them through Bing Ads promotional events, online marketing drives or other special offers. Learn more about Bing Ads promotional offers and how to qualify.
Bing Ads allows you to use several kinds of payment methods, but the ones you can choose depend on your account settings. Find out more about which payment methods are available to you.
Adding credit cards to Bing Ads is easy and safe, but if you run into problems here are some tips on things to look for. Take a look at the tips for adding your credit or debit card to your account.
As part of the editorial review process, your ads and keywords are reviewed to ensure that they meet Bing Ads policies. Keywords and ads that don't pass the review process receive either “Disapproved” or “Approved Limited” status. Get more information on what you can do about Disapproved or Approved Limited status.
Keywords are the words or phrases searched on when looking for a product or service. They can be a single word, several words or even a phrase. One of the most important tasks of running a search marketing campaign is to choose your keywords. Check out these ideas to help you build a quality keyword list.