Introducing the #AskBingAds video series

Here at Bing Ads, we strive to put you, the customer, first, which is why you'll have the chance drive the content for our new video series, #AskBingAds.

Starting today, you can ask us questions using the #AskBingAds hash tag on Twitter. Each month, we will address the most popular and timely topics in a short video that we will post here on the blog. If your question is chosen, we will contact you in advance so that you can be sure catch our reply (and perhaps win some swag). Keep in mind that if you have an urgent request that requires immediate attention, please contact support.

Now let’s get to the kick-off video for more details:

 

Questions? Comments?

Ping us on Twitter... don't forget to use the #AskBingAds hash tag!

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Announcing Bing Ads for Android: Easier campaign management on the go

Today, we’re thrilled to announce the availability of Bing Ads for Android. Bing Ads for Android joins our iOS app as a great way to manage your campaigns while you’re on the go.

We know you're busy and sometimes, you just need to be able to quickly monitor and check up on how your campaigns are performing. Here’s what one of the early users of our Android app had to say about their experience.  

“It does what you need a mobile PPC experience to do. Stats at account, campaign, ad group, keyword, and ad levels. Straight forward controls to adjust budgets, bids or to pause certain elements of your accounts. The app is simple, clean, and useful.

As much as I travel, it is nice to know I have a way to check in on client performance from my phone that is painless.” John Lee, Clix Marketing

bing ads android

 

Like our iOS app, Bing Ads for Android will give you the convenience to quickly:

  • View performance of your accounts, campaigns, ad groups, ads, and keywords 
  • Monitor multiple performance metrics at the same time
  • Edit budgets and bids 
  • Pause and enable campaigns, ad groups, ads, and keywords 
  • Receive critical alerts, such as notice of an expiring credit card 
  • Learn more at on our Bing Ads app page

 

Get the app today and let us know what you think

Bing Ads for Android is currently available in English via the Google Play Store for devices running Android 4.0 or later. To our international advertisers, we’re already working on getting that in your hands within the next few weeks.

We love our advertisers and are your biggest fans. We love hearing what you have to say and enjoy working closely with you. We're always looking for feedback on how we can improve our apps to help you do more and work less. We encourage you to write us a review in the Play Store or send the team an email with your thoughts: bingads-feedback@microsoft.com.

bing ads android bing ads ios

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Register now for Bing Ads Connect - space is limited

Attention all in-house SEM professionals, advertising agency employees and mid-size business owners: if you missed us the last time we visited your city, now is the time to reserve your seat at an upcoming Bing Ads Connect event.

What is Bing Ads Connect?

Bing Ads Connect events are workshop-like meet ups designed to help online marketers learn best practices and optimization strategies to get the best possible return on their Bing Ads investments.

Here's a quick synopsis of what to expect at your local Bing Ads Connect:

  • Insider info that’ll help you reach your search advertising goals
  • Hands-on demos for the tools and reports in Bing Ads
  • A small group setting with experts there to walk you through whatever topics you have questions about
  • One-on-one support in creating a new account, optimizing your current account, or synching a Google AdWords account
  • A sneak peek of upcoming Bing Ads enhancements and the product roadmap
  • Resources that’ll help you earn your Bing Ads Accreditation
  • A opportunity to learn about new search marketing resources
  • A chance to network with colleagues in your industry

 

Click on your city below to visit the appropriate registration page:

bing ads connect los angeles

bing ads connect san francisco

bing ads connect chicago

bing ads connect new york city

bing ads connect boston

bing ads connect toronto

Questions? Comments?

Feel free to ping us on Twitter, where you can also get in touch directly with our Bing Ads Connect expert, MJ DePalma.

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Bing Ads trademark policy: Market by market variations

From a network quality perspective, trademark use is one of the most common complaints. There are many excellent blog posts already available on the topic, in particular: What's in a Brand Name? Using Trademarks and Copyrights in Your Advertising provides an informative overview of policy and best practice, from the perspective of an advertiser uploading their advertisements.

At the onset, please be advised that it is the advertiser’s responsibility to ensure that the use of keywords and ad content, including trademarks and logos, does not infringe or violate the intellectual property rights of others. If a trademark owner is concerned that their trademark is being used improperly in ad text, the owner should first contact the advertiser directly to address the issue. Please note, we do not act as mediators for IP dispute resolution purposes; for more information, please review our Intellectual property policies.

In this article, our aim is to examine the opposite side of the coin, namely situations in which another advertiser may bid on a different company’s brand terms, as well as a more in depth look at the differences in trademark policy in the European markets.

Differences in Trademark Policy in European Markets

Bing Ads trademark policy may differ depending on the market.

We will review complaints concerning advertisers who use brand terms belonging to third parties in the ad copy, taking into account what may constitute “fair use” of the brand terms (we will examine what “fair use” entails later in the article). This is enforced in all markets.

Example:

Here, Contoso Coffee Shop (an advertiser with Bing Ads) is using Fourth Coffee Shop’s brand term in the ad copy with no relevant content on the landing page and with a similar product offered. This behaviour is disallowed

Contoso Coffee Shop

Better than Fourth Coffee Shop

However, in some European markets, namely: Spain, The Netherlands, Denmark, Finland, Sweden, Norway, Germany, Austria and Switzerland,  we will not review requests concerning advertisers that may choose to bid on another company’s brand term e.g. Contoso Coffee Shop may bid on the keyword “Fourth Coffee Shop”.

This is also the case in markets like US and Canada (including the French language Canadian market).

Conversely, in France, Italy, Republic of Ireland and United Kingdom, we accept requests concerning advertisers who bid on other companies’ brand terms i.e. Contoso Coffee Shop bidding on “Fourth Coffee Shop”.

(The full country list: Australia, Brazil, France, Hong Kong, Indonesia, Italy, New Zealand, Republic of Ireland, Singapore, Taiwan, and the United Kingdom)

What constitutes fair use?

On the face of it, the decisions surrounding trademark use in ad copy seem relatively routine, but there are many instances in which usage could constitute a legitimate use of a brand term in paid search advertising. The subsequent non-exhaustive examples highlight this:

  • Use of a trademark by a reseller of authentic goods or services

Here, Contoso Phones, an authorised reseller of The Phone Company’s products, is bidding on their brand terms. This approach is compliant as The Phone Company products are available to buy on Contoso Phones’ website

Contoso Phones

Your premiere one-stop shop for phones and tablets, all providers. Sale on all The Phone Company products!

  • Informational websites about goods or services, such as product reviews

Here, Contoso Food Finder is a website that offers non-commercial information (e.g. there are no purchase options). This site offers information about Fourth Coffee Shop that is helpful to users.

Contoso Food Finder

Fourth Coffee Shop – Cafés in your area

  • Ordinary dictionary use of a term

Here, Contoso Windows is bidding on the term “windows”, with the ad referring to actual windows, and not the Microsoft product (brand) Windows.

Contoso Windows

Affordable window cleaners in your area

Similarly, Contoso Studios is bidding on the term “fine art”, the ad is referring to actual fine art, and not the brand term School of Fine Art

Contoso Studios

Fine art by respected local artists

  • Comparative advertising

Here, the Contoso Insurance Compare site offers a service to users by providing helpful information. Claims made by this type of site would need to be supported by independent research to attest to their veracity.

Contoso Insurance Compare

Find the best insurance for you

So there you have it! If you have run through this check list and still believe that the usage of your brand terms in paid search advertising is in violation of our policies, you can escalate your complaint via the relevant Bing Ads intellectual property concern form.

Again, as a reminder we do not act as mediators for trademark or other IP disputes between advertisers. As a first step we encourage you to contact the other party to solve the issue directly with them.

I hope I’ve helped clarify when the use of trademark terms in ad copy and at keyword level is permitted. If you have any questions or comments, please contact Bing Ads Support or visit the Bing Ads forums.

 
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